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Refund and Returns Policy

Shipping and Return Information

Welcome to the Shipping and Return Information page for CrappyStuff.com! Here you’ll find all the details you need about our shipping methods, delivery times, and return policies. Our goal is to make your shopping experience as smooth and enjoyable as possible.


Shipping Information

Standard Shipping:

  • Delivery Time: 7-20 business days
  • Cost: Calculated at checkout based on your location and order size

International Shipping:

  • Delivery Time: Varies by destination; typically 10-30 business days
  • Cost: Calculated at checkout based on your location and order size
  • Customs and Duties: Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.

Expedited Shipping:

  • Delivery Time: Options and costs will be displayed at checkout
  • Availability: Available for most locations, both domestic and international

Order Processing Time:

  • Processing Time: 1-3 business days before shipping

Tracking Your Order:

  • You will receive a confirmation email with a tracking number once your order has shipped.
  • Use this tracking number to follow your package on our website or the carrier’s website.

Shipping Restrictions:

  • We ship to most countries worldwide. If you experience any issues during checkout, please contact our customer service for assistance.

Return Information

We want you to be 100% satisfied with your purchase from CrappyStuff.com. If for any reason you’re not happy with your order, our return policy is here to help.

Return Policy:

  • Return Window: You can return items within 30 days of delivery.
  • Condition: Items must be in their original condition and packaging.
  • Non-Returnable Items: Some items, such as personalized or custom products, may not be eligible for returns. This will be noted in the product description.

How to Return an Item:

  1. Contact Us: Reach out to our customer service team at returns@crappystuff.com with your order number and reason for return.
  2. Receive Return Instructions: Our team will provide you with return instructions and a return shipping address.
  3. Ship the Item: Pack the item securely and ship it to the provided address. We recommend using a trackable shipping service.

Refund Process:

  • Inspection: Once we receive your return, we will inspect the item(s).
  • Processing Time: Refunds will be processed within 7-10 business days after receiving the return.
  • Refund Method: Refunds will be issued to the original payment method. You will receive a confirmation email once the refund has been processed.

Exchanges:

  • If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact us immediately at support@crappystuff.com with your order number and photos of the issue. We will arrange for a replacement or refund as quickly as possible.

Contact Us

If you have any questions about our shipping or return policies, please don’t hesitate to contact our customer service team:

Thank you for shopping with CrappyStuff.com! We appreciate your business and hope our products bring you lots of laughter and joy. Please spread this crap to others too!!

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